Terms & Conditions

Terms and ConditionsEffective Date: October 23, 2024
Last Updated: October 23, 2024

Welcome to Prime Healthy System (“we,” “us,” “our”), a medical practice located in Chicago, Illinois. These Terms and Conditions govern your use of our services, website, and any interactions with Prime Healthy System. By using our services, you agree to these terms. If you do not agree, please refrain from using our services.

1. Medical Services
Prime Healthy System provides medical services including consultations, treatments, diagnostic tests, and other healthcare services. These services are provided by licensed healthcare professionals in accordance with Illinois state law and applicable federal regulations.
Not a Guarantee of Treatment: Use of our website or communication with Prime Healthy System does not establish a doctor-patient relationship until you have been formally seen by one of our licensed professionals.
Individual Results May Vary: Medical outcomes and treatment plans will vary from patient to patient, and no guarantees can be made regarding specific results.

2. Appointments and CancellationsScheduling:Patients may schedule appointments through our website, phone, or in person. You must provide accurate personal and insurance information when scheduling.
Cancellations and Rescheduling: We require 24 hours' notice for cancellations or rescheduling of appointments. Failure to provide sufficient notice may result in a cancellation fee.
Missed Appointments: Repeated missed appointments may result in limited scheduling options or termination of services.

3. Payment and InsuranceFees for Services: You are responsible for all fees associated with the services provided, including co-pays, deductibles, and any charges not covered by insurance.
Insurance Claims: Prime Healthy System will bill your insurance company as a courtesy, but the patient is ultimately responsible for ensuring payment is made. It is your responsibility to confirm whether our services are covered under your plan.
Payment Methods: We accept cash, credit cards, and approved insurance plans. Payments are due at the time of service unless prior arrangements have been made.

4. Privacy and ConfidentialityHIPAA Compliance:
We are committed to protecting your privacy and comply with all applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA). Please refer to our Privacy Policy for more details.
Patient Records: Your medical records are confidential and will only be shared with your consent or as required by law.

5. Website UseInformation Disclaimer: The content on our website is for informational purposes only and should not be considered medical advice. For specific medical guidance, please contact our office directly.Links to Third-Party Websites: Our website may contain links to third-party sites. We are not responsible for the content or practices of these websites.

6. Limitation of LiabilityPrime Healthy System is not liable for any damages, direct or indirect, arising from the use of our services, website, or any errors or omissions in the information provided. This includes but is not limited to damages related to healthcare services, treatment outcomes, or access to care.

7. Termination of ServicesWe reserve the right to terminate services for non-compliance with these Terms and Conditions, failure to pay for services, or inappropriate conduct toward our staff.

8. Governing LawThese Terms and Conditions are governed by the laws of the State of Illinois. Any disputes arising from these terms shall be settled in the courts located in Cook County, Illinois.

9. Changes to Terms and ConditionsWe reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on our website with the updated effective date. Continued use of our services following any changes constitutes acceptance of those changes.

If you have any questions about these Terms and Conditions, please contact us at:

Prime Healthy System
1030 N. Clark Street, Suite #647, Chicago IL, 60610
1 (877) 21-3499
hello@primehealthsystem.org

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.